Mental Health Resources

Phone Resources

Crisis Phone Line

If you or someone you know is in crisis, call 911 or CMHA's Here 24/7 line at 1-844-HERE-247 (437-3247) or TTY 1-877-688-5501

Compass Community Services Distress Line

Trained volunteers provide emotional support through active listening and empathy at times when you may feel stressed, overwhelmed, lonely, and hopeless.

  • Free service, anonymous & confidential
  • Call 1-888-821-3760 or 519-821-3760


Compass Community Services TeleConnect Line

A unique service where local community members can improve their social connection by receiving a daily phone call from a trained volunteer. Calls may focus on providing emotional support, casual conversation, or establishing reminders and prompts that support the needs of the individual.

  • No referral required
  • Free service
  • Hours of operation: 8am - 10pm, 7 days a week
  • To register for this program, call 519-824-2431 ext. 27


Compass Community Services LGBTQ+ Support Line

Trained volunteers and staff provide free and confidential emotional support and referrals to community resources; operators use active listening and provide an inclusive space to those who identify as part of the LGBTQ+ community, or to those who may be questioning their identity or sexuality.

  • Free service, anonymous & confidential 
  • Hours of operation: 8am - 10pm, 7 days a week
  • Call or text 226-669-3760

Guelph Wellington Women in Crisis

The Crisis Line is a 24-hour telephone and TTY support and referral line offering support to those who have experienced or are experiencing physical, sexual, emotional or financial abuse and/or stalking. This line will also speak to concerned friends and family members of abused women, service providers and other professionals in contact with abused women.

  • Confidential & free.
  • Call 519-836-5710 or 1-800-265-7233 or click here for more information.
  • For Crisis Line support in languages other than English, you can call the Assaulted Women’s Helpline,  24-hours a day at 1-866-863-0511 (TTY at 1-866-863-7868)

Mental Health in the Workplace - Recorded Webinars

Mental Health in the Workplace Webinar

  • This webinar featuring Dr. Vivian Lee, founder of the Centre for Trauma Recovery & Growth, talks about understanding how the pandemic is affecting the workplace, what can be done to address it, and the cognitive burden of navigating a pandemic.
  • Click here to watch the recording.

Stress Management Webinar

  • This webinar features Marisa Ottens, registered Psychotherapist (Qualifying) from Compass Community Services.
  • Topics of this webinar include recognizing stress and burnout, managing stress, knowing when you may need outside support, and the self-care wheel. 
  • Click here to watch the recording. 

Workplace Burnout Webinar

  • This webinar features Jim Moss, Executive Directory of the YMCA WorkWell.
  • Topics of this webinar include the causes of burnout, data on the impact of burnout during COVID-19, ways to relive additional work, and what organizations can do to support their employees and leaders.
  • Click here to watch the recording. 

Local Resources - Organizations

Organization Website
Compass Community Services View Resources
CMHA Waterloo Wellington View Resources
Guelph General Hospital View Resources